FESCO 招聘广场

某知名飞机制造商招聘客户服务支持

发布时间:2016-11-11
工作地点:北京顺义空港(有班车)
薪资待遇:8000元/月  
工作职责:


  • To Participate in and contribute to a high performing Customer Service Team and Customer Account Support Team
  • To build and maintain strong customer satisfaction through industry leading quick response times as well as honest and qualified responses to all customer requests and inquiries
  • To handle quotations and customer orders pertaining to Satair’s products including timely follow up on quotations, orders and backorders
  • To support Sales and Finance in collection of Accounts Receivables
  • To handle customer claims including timely handling of returned/ rejected goods from customers
  • To maintenance and development of customer records and service quality level
  • To positively participate in the promotion of cross and up-selling strategies towards growth accounts
  • To participate in back-up arrangements in support of absence by other Customer Service Executive colleagues
  • Any other reasonable requests from the HO Customer Service Management team 


任职资格:

  • Attention to detail
  • Ability to and willingness to work under pressure
  • Good dispute resolution and negotiation skills
  • Service minded
  • Good communication skills
  • Cooperative and flexible
  • Inter-cultural understanding
  • Attitude supportive of Satair values
  • Fluent spoken and written English,(Above TOEIC 800 or IELTS 6.5)

用工形式:此职位采用外包用工形式,与FESCO签订劳动合同。有意者请向 wang.jun.ye@fesco.com.cn发送简历,标题请注明应聘职位
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